These Terms of Service (the “Terms”) govern access to and/or use of
These Terms constitute a binding agreement between Patoliya Infotech LLP., A LLP company incorporated in India (“SERPHouse”, “we” or “us”); and
Website Visitors, Customers and SERPHouse are each a “Party” and collectively the “Parties”.
We may, in our sole discretion, modify the Terms via email or by posting notice on any part of the Website or SERPHouse Services. The then-current version of the Terms will supersede all earlier versions. By continuing to access and use the Website or SERPHouse Services, you agree to any such modifications including the Privacy policy which is hereby incorporated by reference into these Terms.
SECTION 1 - Introduction
SERPHouse offers comprehensive solutions for Real Time Search Engine Result Page (SERP) extraction service, empowering customers to leverage our platform for:
All the above services are collectively called SERPHouse Services”. SERPHOuse Services shall also include a) the service or providing any corresponding APIs, documentation or software that may be made available by us in connection with such service; b) any onboarding assistance provided; and c) subsequent enhancements, updates and bug fixes to the foregoing made generally available by us.
SECTION 2 - Online Website Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependent to use this site.
Personal Information: Information you provide during account registration or billing — including but not limited to your name, email address, password, and billing address — is stored securely in a MySQL database hosted in the India region on DigitalOcean infrastructure.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
Data Deletion Requests: You may request deletion of your personal data by contacting our support team at [email protected] Please note that deleting your personal data may result in loss of access to your account or services.
SECTION 3 - Accuracy, Completeness & Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - Modifications To The Services and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - Products or Services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel purchased services. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an purchase, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the purchase was made. We reserve the right to limit or prohibit our services that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 7 - Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - Third-Party Links
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - Refund and Cancellation Terms
At SERPHouse, we aim to provide excellent service, and customer satisfaction is our priority. Please review the following details regarding our refund and cancellation policies.
Refund Eligibility
- Customers are eligible for a full refund within 7 days of subscribing to any monthly or yearly plan, as long as no more than 20% of search credits have been used on predefined plans (Basic and Regular) or 20,000 searches on custom/enterprise plans.
- Refunds apply only to the first month’s charges. No refunds will be issued for subsequent months.
- Refunds are available for first-time purchases of one-time plans, under the same usage conditions stated above.
Cancellation Process
- To cancel your subscription, please send an email to [email protected] from your registered email address to authenticate the request.
- Our team will process your cancellation request within 48 hours of receiving it.
Refund Process
- Once the cancellation is processed, refunds may take up to 15 days to reflect on your financial statement, depending on your bank or payment provider.
- Refunds will be issued without requiring any explanation from the customer.
SECTION 10 - User Generated Data Terms
At SERPHouse, we are committed to safeguarding our users' data and ensuring transparency regarding data retention practices. This policy outlines how we store, manage, and delete the data generated from our SERP API searches.
Data Storage and Retention
- When a user performs a search using our SERP API, the search results are stored in two formats: HTML and Structured JSON.
- Structured JSON results are retained for up to 6 months.
- HTML results are retained for up to 1 month.
All user-generated search data is securely stored on DigitalOcean infrastructure located in the New York (USA) region.
Access to user generated data
- Users can retrieve their own stored search results data at any time within the specified retention period using our GET API.
- Once the retention period ends, both the HTML and JSON search data will be permanently erased and cannot be recovered.
Search History
- We retain user's search history (the record of the searches made) indefinitely. However, the actual search results (HTML and JSON) are deleted after the retention periods outlined above.
Data Storage Region
All user-generated data is stored and processed in DigitalOcean's New York (USA) data center.
By using our services, you consent to the cross-border storage and processing of data in the United States, regardless of your country of origin or residence.
Notice for Users in the European Economic Area (EEA) – GDPR Disclaimer
- SERPHouse does not currently comply with the General Data Protection Regulation (GDPR). Our infrastructure and data processing practices do not meet the requirements mandated by GDPR, including but not limited to: data portability, right to be forgotten, explicit consent mechanisms, or appointment of a Data Protection Officer.
- If you are located in the European Economic Area (EEA) or are otherwise subject to GDPR or similar privacy frameworks, you are advised to not use our services, as your personal and user-generated data will be stored and processed outside the EEA, in jurisdictions where such regulations do not apply.
- Your continued use of SERPHouse confirms your understanding and acceptance of these terms.
SECTION 11 - Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
SECTION 12 - Errors, Inaccuracies & Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, plan charges, API times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your plan).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 13 - Restrictions Of Use
The Licensee shall only to use the Services as set forth in these Terms and in accordance with the terms of this Agreement, including the Acceptable Use Policy SECTION 19 - Acceptable Use Policy, and all applicable laws rules, and regulations. The Licensee shall not, nor shall authorize or encourage any third party to:
The Licensee is solely responsible for any of its actions which breach or could be reasonably construed as a breach of this Agreement. The Company reserve the right, at itssole discretion, to limit the Licensee’s use or prevent the Licensee from accessing or using the Services if the Company will becomes aware of any action which breaches or which is reasonably construed as a breach of this Agreement, without prior notice or liability to the Licensee.
SECTION 14 - Disclaimer of Warranties & Limitation of Liability
For all recurring plans except developer plan, we guarantee that we will assume the liabilities of scraping and parsing search engine results for both domestic and foreign companies – “Legal” – unless your usage is otherwise illegal. Illegal usages include but are not limited to: acts of cyber criminality, terrorism, pedopornography, denial of service attacks, war crimes, and/or anything that would have been illegal under Texas state laws and/or under U.S. federal laws.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall SERPHouse.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 15 - Indemnification
You agree to indemnify, defend and hold harmless SERPHouse.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licencors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 16 - Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforce ability of any other remaining provisions.
SECTION 17 - Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 18 - Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 19 - Acceptable Use Policy
The Acceptable Use Policy (“Policy”) describes prohibited uses of the Services under the License Agreement. The examples described in this Policy are not exhaustive. In the event of breach of this Policy by the Licensee, the Company may suspend or terminate the Licensee’s use of the Services.
You may not use the Services to engage in, or promote illegal, fraudulent, abusive, or inappropriate behavior, including, without limitations:
The Company reserve the right to investigate violations of this Policy or misuse of the Services, as well as to suspend the Licensee’s use of the Services during such investigation. In the event to Company will decide, subject to its sole discretion, the Licensee have breached this Policy, the Company may terminate the Agreement immediately, without prior notice and without liability to the Licensee. Further, the Company may report any activity that is suspected by it to violate applicable law to the law enforcement authorities or other applicable third parties, include the disclosure of the Licensee’s information and information related to alleged violations of this Policy.
SECTION 20 - General Terms
These Terms are the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements and communications relating to the subject matter of these Terms. No supplement, modification, or amendment of these Terms will be binding, unless executed in writing by a duly authorized representative of each party to these Terms. No waiver will be implied from conduct or failure to enforce or exercise rights under these Terms, nor will any waiver be effective unless in a writing signed by a duly authorized representative on behalf of the party claimed to have waived. No provision of any purchase order or other business form employed by you will supersede the terms and conditions of these Terms.
The unenforceability of any provision or provisions of these Terms shall not render unenforceable or impair its remainder. If any provision of these Terms is deemed invalid or unenforceable in whole or in part, these Terms shall be deemed amended to delete or modify, as necessary, the offending provision to render it valid, enforceable, and, insofar as possible, consistent with the original intent of the parties.
hese Terms will bind and insure to the benefit of each party’s permitted successors and assigns. Neither party may assign these Terms without the advance written consent of the other party, except that either party may assign these Terms in connection with a merger, reorganization, acquisition, or other transfer of all or substantially all of such party’s assets or voting securities. Any attempt to transfer or assign these Terms except as expressly authorized will be null and void.
These Terms will be governed by the laws of the Republic of India with courts located in the city of Surat, India having exclusive jurisdiction over any disputes arising out of these Terms. The prevailing party in any action to enforce these Terms will be entitled to recover its attorneys’ fees and costs incurred.
While the parties may communicate by any means in the performance of these Terms, any notice of termination or other legal notice to a party shall be effective only if it is in writing and sent using (a) SERPHouse Services; (b) nationally-known courier service that confirms delivery in writing or email, in which case notice will be deemed given upon receipt or (c) registered or certified mail, postage prepaid and return receipt requested, in which case notice is deemed given the third business day after such notice is deposited in the mail. Such notices can be sent at the address set forth in the Account or to [email protected]. Email notices are effective only if the sender receives confirmation of receipt from the recipient.
The following Sections will survive any expiration or termination of these Terms: SECTION 3 - Accuracy, Completeness & Timeliness of Information, SECTION 4 - Modifications To The Services and Prices, SECTION 5 - Products or Services (if applicable), SECTION 6 - Accuracy of Billing and Account Information, SECTION 7 - Optional Tools, SECTION 8 - Third-Party Links, SECTION 9 - Refund and Cancellation Terms, SECTION 10 - User Generated Data Terms, SECTION 12 - Errors, Inaccuracies & Omissions, SECTION 13 - Restrictions Of Use, SECTION 14 - Disclaimer of Warranties & Limitation of Liability, SECTION 15 - Indemnification, SECTION 16 - Severability, SECTION 17 - Termination, SECTION 18 - Entire Agreement, SECTION 19 - Acceptable Use Policy .
Neither party will be liable to the other for any delay or failure to perform any obligation under these Terms (except for a failure to pay money) if the delay or failure is directly attributable to unforeseen events that occur after these Terms becoming effective and that are beyond the reasonable control of such party (each, a “Force Majeure Event”), such as a strike, blockade, war, pandemic, act of terrorism, riot, natural disaster, failure or diminishment of power or data or telecommunications networks or services.
The parties to these Terms are independent contractors. There is no relationship of partnership, joint venture, employment, franchise, or agency between the parties. Neither party will have the power to bind the other or incur obligations on the other party's behalf.
We may use your name and logo on our website and other marketing materials solely to identify you as a customer (without disclosing CI).
SECTION 21 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.