Privacy Policy
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our website, new products and other updates.
SECTION 2 - CONSENT
1. How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
2. How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at :
getsupport@serphouse.com
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our website’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 6 - COOKIES
We use cookies for Analytics and session purposes.
1. What Are Cookies?
Cookies are text files that can be stored on the computer or smartphone of the visitor of a website, if allowed by the browser settings of the user. In these text files, information can be stored for further access by the website. Cookies contain information about websites visited by the user, which the browser saves while surfing the internet. If cookies are provided by the domain under which the website is being hosted, we speak of first-party cookies.
If cookies are being provided by a provider other than the controller of the website, we speak of third-party cookies. The third party, usually an advertiser, uses such cookies to keep track of a user’s visits on all pages displaying third party advertisements, including on the SERPHouse pages.
Cookies allow the user to be recognized when visiting the website again, and can therefore be used for purposes such as to ensure that a user does not need to log in to a website again after logging in once. Furthermore, cookies are suitable for storing and transmitting information about the user’s surfing behaviour. Cookies are used to improve the quality of services, including the storage of user preferences, as well as to recommend content and search results, and to track user trends. As a result, the use of digital platforms can be evaluated and valuable knowledge about the needs of users can be gained. This information helps us to further improve the quality of our digital platforms. Cookies can be viewed and deleted individually (for more details, see the following chapters). In addition, users can also disable cookies globally via the browser by selecting the appropriate browser settings.
2. Which Cookies does SERPhouse Use?
Session Cookies
We use session cookies on our website. The legal basis for such processing is Art. 6 Para. 1 Lit. B) GDPR, in so far as these cookies are used to collect data to initiate or process contractual relationships. If the processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 Para. 1 Lit. F) GDPR. In most cases, “Session-Cookies”, which only last for the duration of your browser session and are deleted when you close your browser, are used.
Third Party Cookies
Our website may also use cookies from partner companies with whom we cooperate for the purpose of advertising, analysing, or improving the features of our website. Please refer to the following information for details, in particular for the legal basis and purpose of such third-party collection and processing of data collected through cookies. The following third party cookies are being used on SERPHouse:
- Google Analytics
- Quora Analytics
- Facebook Tracking (remarketing)
- Linkedin Tracking (remarketing) (remarketing)
- Adwords Tracking (remarketing)
- Hubspot Tracking
Pleaes note that the listing of these cookies cannot be 100% complete for technical reasons.
Management & Deletion Of Cookies
If you wish to block first party cookies of SERPhouse or any other third party cookies, we recommend you do so globally by using settings of you internet browser. Cookies can be rejected or deleted by appropriate browser settings. In this case, however, it is possible that not all functions of our website are fully usable. Here are instructions on how to manage and delete cookies in your browser:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Internet Explorer
- E-Mail, Newsletter Services & Payments
Our newsletter keeps you up to date with our latest news and products. To register for our newsletter, we need a valid email address as well as additional information (first and last name) to prove that you are the owner of the email address and that you have consented in receiving the newsletter.
Your information will be used exclusively for receiving the newsletter and will not be forwarded to third parties.
You can revoke your consent to the newsletter dispatch at any time and adjust it if necessary. To unsubscribe, you will find a link in each of our newsletters.
When a user pays for our service, we request the credit card number which we do not store. We transfer the data to the third party payment processor Razor pay (https://razorpay.com) in encrypted form. The following data is collected and transferred:
- Credit card number and CVV
- Card type
- Card expiration date
- City
- Address
- Postal or ZIP code
- Country
- VAT ID (if applicable)
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence and you have given us your consent to allow any of your minor dependent to use this site.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at : getsupport@serphouse.com
